Privacy Policy

btrax, Inc. respects your privacy on the Internet. As part of our company operations, we gather certain types of information about our contacts, and we would like to explain the types of information we assemble, what we do with it and how to correct or change your information.

Personal information you give us
btrax collects the information you give us, either online or by email or facsimile. In most cases, the personal information btrax will collect from you is the personal information we are required to obtain and pass on to the relevant registry when you apply to register a domain name with us. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. btraxExa also collects your payment details from you when you apply to register a domain name, such as your credit card number or bank account details. If you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider. We will also collect your payment details from you such as your credit card number or bank account details.

Website information (including cookies)
btrax makes limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server.
You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the btrax website will not work if you have chosen to do this.
In addition to cookies, btrax servers register the type of web browser you are using and your IP address when you access our website.

Disclosure of your information to third parties
We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by btrax which is made known to us by your bank or credit card company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. On occasion, we may also engage other companies or individuals to perform services on our behalf such as the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us).
Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.

Accuracy
If you believe that btrax may hold personal information about you which is inaccurate, please contact us by using web form and we will take reasonable steps to ensure that it is corrected.

Security
The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to btrax.
In order to protect the security of personal information transmitted to btrax online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.
You can also use simple precautions to help protect your security, such as protecting against the unauthorized use of your username or password or other authentication id.

Changes
btrax may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.

Further information or queries
If you have any queries or comments, or would like more information concerning btrax's privacy policy, please contact us by using web form.